I am basing this review on the “All you can eat” package. I had Solar panels installed, water heater replaced, HVAC unit replaced, and I added... read moreI am basing this review on the “All you can eat” package. I had Solar panels installed, water heater replaced, HVAC unit replaced, and I added a water softener treatment system. The whole journey began in late Nov of 2020 and ended in early April. Both Gary and Ron are passionate about their business and it shows. The presentation for solar panels is very well done and is broken down in layman’s terms so that anyone can understand the cost savings that will happen. We had a 10.8 kw solar system added to our southern facing roof. We have been generating more power than we consume and KUA ends up giving us credit on our light bill, so we have a negative balance each month on our bill. The customer service is outstanding. Solar panels are where they shine!
The crew they use is very professional and fast. It took longer for KUA to allow me to switch on my panels then it did for them to install it. Water heater installation went smooth, and so did the HVAC installation. My only problem has been with the water softener treatment system I added on. No matter what I do, or techs Gary and Ron send over, the water flowing through the house is super salinized. I’ve read the manual and have done everything but open the darn thing. I will contact Ron and Gary to see if we can come to a final resolution with the water softener, which I am sure they will. They are great at making their customers happy read less
